Incidents | saywhat.tech (Staging) Incidents reported on status page for saywhat.tech (Staging) https://status.stage.saywhat.tech/ en API recovered https://status.stage.saywhat.tech/ Mon, 27 Jul 2026 15:12:19 +0000 https://status.stage.saywhat.tech/#05299419367b732db0267beefd8808ee2e63809fdc2650ea11b540a940ad8489 API recovered Document Processing recovered https://status.stage.saywhat.tech/ Mon, 27 Jul 2026 15:11:24 +0000 https://status.stage.saywhat.tech/#5ae576c77ba4b4e264070b8934dbd82900a965357a185b5049fb0afbfe14f4b6 Document Processing recovered Document Processing went down https://status.stage.saywhat.tech/ Mon, 27 Jul 2026 15:07:56 +0000 https://status.stage.saywhat.tech/#5ae576c77ba4b4e264070b8934dbd82900a965357a185b5049fb0afbfe14f4b6 Document Processing went down API went down https://status.stage.saywhat.tech/ Mon, 27 Jul 2026 15:06:55 +0000 https://status.stage.saywhat.tech/#05299419367b732db0267beefd8808ee2e63809fdc2650ea11b540a940ad8489 API went down Document Processing recovered https://status.stage.saywhat.tech/ Fri, 17 Jul 2026 14:09:26 +0000 https://status.stage.saywhat.tech/#9a2e82dc93b43361b654462060b76724028a0387ca87e839df7bbcf63a5ba81c Document Processing recovered API recovered https://status.stage.saywhat.tech/ Fri, 17 Jul 2026 14:08:14 +0000 https://status.stage.saywhat.tech/#fccea5e1b174638df174919749f5e58f462c4986e6d377fa50d91da829293560 API recovered API went down https://status.stage.saywhat.tech/ Fri, 17 Jul 2026 14:07:08 +0000 https://status.stage.saywhat.tech/#fccea5e1b174638df174919749f5e58f462c4986e6d377fa50d91da829293560 API went down Document Processing went down https://status.stage.saywhat.tech/ Fri, 17 Jul 2026 14:05:55 +0000 https://status.stage.saywhat.tech/#9a2e82dc93b43361b654462060b76724028a0387ca87e839df7bbcf63a5ba81c Document Processing went down API recovered https://status.stage.saywhat.tech/ Wed, 01 Jul 2026 15:10:16 +0000 https://status.stage.saywhat.tech/#971814c11eb988786606b18349cf3718f63dbfc46c1572ced0d97e1557f3e476 API recovered Document Processing recovered https://status.stage.saywhat.tech/ Wed, 01 Jul 2026 15:09:35 +0000 https://status.stage.saywhat.tech/#19c33594fced863ed266a323feee8f833e4e1fe66886ff354b47a4427ad17721 Document Processing recovered API went down https://status.stage.saywhat.tech/ Wed, 01 Jul 2026 15:08:43 +0000 https://status.stage.saywhat.tech/#971814c11eb988786606b18349cf3718f63dbfc46c1572ced0d97e1557f3e476 API went down Document Processing went down https://status.stage.saywhat.tech/ Wed, 01 Jul 2026 15:07:57 +0000 https://status.stage.saywhat.tech/#19c33594fced863ed266a323feee8f833e4e1fe66886ff354b47a4427ad17721 Document Processing went down Custom Domains & SSL recovered https://status.stage.saywhat.tech/ Wed, 24 Jun 2026 13:45:34 +0000 https://status.stage.saywhat.tech/#fe380a3d93cfbef19cbd12d3d14b887dd49f21f5af362d438880cf2677e886f4 Custom Domains & SSL recovered Custom Domains & SSL went down https://status.stage.saywhat.tech/ Wed, 24 Jun 2026 13:43:44 +0000 https://status.stage.saywhat.tech/#fe380a3d93cfbef19cbd12d3d14b887dd49f21f5af362d438880cf2677e886f4 Custom Domains & SSL went down Document Processing recovered https://status.stage.saywhat.tech/ Sun, 07 Jun 2026 08:11:26 +0000 https://status.stage.saywhat.tech/#b684fe20ad3743fca1054dd6581f1f202157ede07209825418f5cbc6fc56546f Document Processing recovered API recovered https://status.stage.saywhat.tech/ Sun, 07 Jun 2026 08:10:14 +0000 https://status.stage.saywhat.tech/#e87ff0143fa8ec65c6f340cff9d1b0bf2a461e698fa82d34211618b432d3c91c API recovered API went down https://status.stage.saywhat.tech/ Sun, 07 Jun 2026 08:08:54 +0000 https://status.stage.saywhat.tech/#e87ff0143fa8ec65c6f340cff9d1b0bf2a461e698fa82d34211618b432d3c91c API went down Document Processing went down https://status.stage.saywhat.tech/ Sun, 07 Jun 2026 08:08:05 +0000 https://status.stage.saywhat.tech/#b684fe20ad3743fca1054dd6581f1f202157ede07209825418f5cbc6fc56546f Document Processing went down API recovered https://status.stage.saywhat.tech/ Sat, 30 May 2026 02:44:17 +0000 https://status.stage.saywhat.tech/#010c3a681c8297ec27671b6ff6695396502947380fa14de45023abfc0c5cd29a API recovered Web Application recovered https://status.stage.saywhat.tech/ Sat, 30 May 2026 02:43:57 +0000 https://status.stage.saywhat.tech/#abd5dad248dbb474858f7fd4e9379fe1c062ca6fb70eadb3320800e90579daab Web Application recovered API went down https://status.stage.saywhat.tech/ Sat, 30 May 2026 02:42:29 +0000 https://status.stage.saywhat.tech/#010c3a681c8297ec27671b6ff6695396502947380fa14de45023abfc0c5cd29a API went down Web Application went down https://status.stage.saywhat.tech/ Sat, 30 May 2026 02:42:13 +0000 https://status.stage.saywhat.tech/#abd5dad248dbb474858f7fd4e9379fe1c062ca6fb70eadb3320800e90579daab Web Application went down API recovered https://status.stage.saywhat.tech/ Fri, 29 May 2026 10:08:24 +0000 https://status.stage.saywhat.tech/#d9e9a93c183349004a2e17b30f51103c84ae9fa648b4f9e7a479c62d6c6a0d89 API recovered API went down https://status.stage.saywhat.tech/ Fri, 29 May 2026 10:06:52 +0000 https://status.stage.saywhat.tech/#d9e9a93c183349004a2e17b30f51103c84ae9fa648b4f9e7a479c62d6c6a0d89 API went down API recovered https://status.stage.saywhat.tech/ Wed, 27 May 2026 15:06:20 +0000 https://status.stage.saywhat.tech/#b1a976a566f9a207acf39047a78c82190b7f776a3473881573bafb716e13fd41 API recovered Document Processing recovered https://status.stage.saywhat.tech/ Wed, 27 May 2026 15:05:33 +0000 https://status.stage.saywhat.tech/#aa549397a4ee7af46fff243b822b889ea4c187e48bf30936f32c1456751d92d7 Document Processing recovered API went down https://status.stage.saywhat.tech/ Wed, 27 May 2026 15:04:56 +0000 https://status.stage.saywhat.tech/#b1a976a566f9a207acf39047a78c82190b7f776a3473881573bafb716e13fd41 API went down Document Processing went down https://status.stage.saywhat.tech/ Wed, 27 May 2026 15:03:55 +0000 https://status.stage.saywhat.tech/#aa549397a4ee7af46fff243b822b889ea4c187e48bf30936f32c1456751d92d7 Document Processing went down API recovered https://status.stage.saywhat.tech/ Mon, 25 May 2026 12:58:25 +0000 https://status.stage.saywhat.tech/#51b8fad57e72dbd32cce3b9574c63680a642ceb6cd9d7ce39403fe21a84fd179 API recovered Web Application recovered https://status.stage.saywhat.tech/ Mon, 25 May 2026 12:58:05 +0000 https://status.stage.saywhat.tech/#9312a9fb8acb7c4d7d57dd3418faea3f7e9be5ec4949c0a6c7ba8511bc06a687 Web Application recovered Document Processing recovered https://status.stage.saywhat.tech/ Mon, 25 May 2026 12:57:35 +0000 https://status.stage.saywhat.tech/#1a124969320951423b24edb6b9da2531f1bf4d7e458589cdf4034f09ad365fb6 Document Processing recovered Custom Domains & SSL recovered https://status.stage.saywhat.tech/ Mon, 25 May 2026 12:57:34 +0000 https://status.stage.saywhat.tech/#b18a38e63790169a3a370aed08b076c57c70343c624c61a04c9cfcb5208169d7 Custom Domains & SSL recovered API went down https://status.stage.saywhat.tech/ Mon, 25 May 2026 04:44:26 +0000 https://status.stage.saywhat.tech/#51b8fad57e72dbd32cce3b9574c63680a642ceb6cd9d7ce39403fe21a84fd179 API went down Web Application went down https://status.stage.saywhat.tech/ Mon, 25 May 2026 04:44:06 +0000 https://status.stage.saywhat.tech/#9312a9fb8acb7c4d7d57dd3418faea3f7e9be5ec4949c0a6c7ba8511bc06a687 Web Application went down Custom Domains & SSL went down https://status.stage.saywhat.tech/ Mon, 25 May 2026 04:43:42 +0000 https://status.stage.saywhat.tech/#b18a38e63790169a3a370aed08b076c57c70343c624c61a04c9cfcb5208169d7 Custom Domains & SSL went down Document Processing went down https://status.stage.saywhat.tech/ Mon, 25 May 2026 04:43:34 +0000 https://status.stage.saywhat.tech/#1a124969320951423b24edb6b9da2531f1bf4d7e458589cdf4034f09ad365fb6 Document Processing went down API recovered https://status.stage.saywhat.tech/ Sun, 24 May 2026 01:50:21 +0000 https://status.stage.saywhat.tech/#3f63131039457d02e4bdb0177423bda475d54b9f1c35b7bc035342d117925714 API recovered Web Application recovered https://status.stage.saywhat.tech/ Sun, 24 May 2026 01:50:01 +0000 https://status.stage.saywhat.tech/#d6b6b253cc28d92bc2931a636762a95de374314f44a14d9ef3d5f2ae09ee3e50 Web Application recovered Document Processing recovered https://status.stage.saywhat.tech/ Sun, 24 May 2026 01:49:39 +0000 https://status.stage.saywhat.tech/#701b0f7394a824d5d63a18cb71c75154760852c9efde278d76b58d7572c4a8ce Document Processing recovered Custom Domains & SSL recovered https://status.stage.saywhat.tech/ Sun, 24 May 2026 01:49:39 +0000 https://status.stage.saywhat.tech/#f5e3072f28ed74fe905604d02f6a6e6c2cd092c323fea63206764222b3af8de4 Custom Domains & SSL recovered Custom Domains & SSL went down https://status.stage.saywhat.tech/ Sun, 24 May 2026 01:39:59 +0000 https://status.stage.saywhat.tech/#f5e3072f28ed74fe905604d02f6a6e6c2cd092c323fea63206764222b3af8de4 Custom Domains & SSL went down Document Processing went down https://status.stage.saywhat.tech/ Sun, 24 May 2026 01:39:54 +0000 https://status.stage.saywhat.tech/#701b0f7394a824d5d63a18cb71c75154760852c9efde278d76b58d7572c4a8ce Document Processing went down API went down https://status.stage.saywhat.tech/ Sun, 24 May 2026 01:38:47 +0000 https://status.stage.saywhat.tech/#3f63131039457d02e4bdb0177423bda475d54b9f1c35b7bc035342d117925714 API went down Web Application went down https://status.stage.saywhat.tech/ Sun, 24 May 2026 01:38:26 +0000 https://status.stage.saywhat.tech/#d6b6b253cc28d92bc2931a636762a95de374314f44a14d9ef3d5f2ae09ee3e50 Web Application went down Custom Domains & SSL recovered https://status.stage.saywhat.tech/ Sat, 23 May 2026 19:39:38 +0000 https://status.stage.saywhat.tech/#7947ea32f4130a6752c2299c9d1cf37e49d2334a11d1b4f94fea53fc45f7f955 Custom Domains & SSL recovered Document Processing recovered https://status.stage.saywhat.tech/ Sat, 23 May 2026 19:39:28 +0000 https://status.stage.saywhat.tech/#646d052bbdd5fa2f87b15355a1f9f55a4aee705ecc8a74836130e6efa4451979 Document Processing recovered API recovered https://status.stage.saywhat.tech/ Sat, 23 May 2026 19:38:26 +0000 https://status.stage.saywhat.tech/#3976d263745ebf8e8fbfd918702c256dd743ea77cb8ee4ca86ae054eeeed9a5e API recovered Web Application recovered https://status.stage.saywhat.tech/ Sat, 23 May 2026 19:38:07 +0000 https://status.stage.saywhat.tech/#bea8b1d526e4ba26c9ea5d6b5e1db96ff4cbfb13fedfcb6d9ddb2e952b42ee29 Web Application recovered API went down https://status.stage.saywhat.tech/ Sat, 23 May 2026 19:22:42 +0000 https://status.stage.saywhat.tech/#3976d263745ebf8e8fbfd918702c256dd743ea77cb8ee4ca86ae054eeeed9a5e API went down Web Application went down https://status.stage.saywhat.tech/ Sat, 23 May 2026 19:22:23 +0000 https://status.stage.saywhat.tech/#bea8b1d526e4ba26c9ea5d6b5e1db96ff4cbfb13fedfcb6d9ddb2e952b42ee29 Web Application went down Custom Domains & SSL went down https://status.stage.saywhat.tech/ Sat, 23 May 2026 19:22:03 +0000 https://status.stage.saywhat.tech/#7947ea32f4130a6752c2299c9d1cf37e49d2334a11d1b4f94fea53fc45f7f955 Custom Domains & SSL went down Document Processing went down https://status.stage.saywhat.tech/ Sat, 23 May 2026 19:21:53 +0000 https://status.stage.saywhat.tech/#646d052bbdd5fa2f87b15355a1f9f55a4aee705ecc8a74836130e6efa4451979 Document Processing went down API recovered https://status.stage.saywhat.tech/ Sat, 23 May 2026 17:06:13 +0000 https://status.stage.saywhat.tech/#434e71bd93c11055c5bdcfd0259762afae96a0a6edce93eabdab7375a472c5c9 API recovered Web Application recovered https://status.stage.saywhat.tech/ Sat, 23 May 2026 17:05:58 +0000 https://status.stage.saywhat.tech/#601f12676b0e19693fb00f3f3886cb9bfa43918c44e93fb52add0d16481811c2 Web Application recovered Custom Domains & SSL recovered https://status.stage.saywhat.tech/ Sat, 23 May 2026 17:05:45 +0000 https://status.stage.saywhat.tech/#717ff599504d6f4cd5674873f2877c19794c03a8566ca6c213d8f2ec4e7fb6ef Custom Domains & SSL recovered Document Processing recovered https://status.stage.saywhat.tech/ Sat, 23 May 2026 17:03:24 +0000 https://status.stage.saywhat.tech/#0a151da74db3efbe5320e42dd84a234125a5de6598c6225ca8c23952143f0b83 Document Processing recovered API went down https://status.stage.saywhat.tech/ Sat, 23 May 2026 16:48:41 +0000 https://status.stage.saywhat.tech/#434e71bd93c11055c5bdcfd0259762afae96a0a6edce93eabdab7375a472c5c9 API went down Web Application went down https://status.stage.saywhat.tech/ Sat, 23 May 2026 16:48:21 +0000 https://status.stage.saywhat.tech/#601f12676b0e19693fb00f3f3886cb9bfa43918c44e93fb52add0d16481811c2 Web Application went down Custom Domains & SSL went down https://status.stage.saywhat.tech/ Sat, 23 May 2026 16:48:10 +0000 https://status.stage.saywhat.tech/#717ff599504d6f4cd5674873f2877c19794c03a8566ca6c213d8f2ec4e7fb6ef Custom Domains & SSL went down Document Processing went down https://status.stage.saywhat.tech/ Sat, 23 May 2026 16:47:50 +0000 https://status.stage.saywhat.tech/#0a151da74db3efbe5320e42dd84a234125a5de6598c6225ca8c23952143f0b83 Document Processing went down Documents are failing to load and display on citations https://status.stage.saywhat.tech/incident/868915 Fri, 10 Apr 2026 19:10:00 -0000 https://status.stage.saywhat.tech/incident/868915#a54d8484c04e148327c8d30fbde221f014d6cbd60901ae1945595707412bae2b Standard Status Update Update: The issue has been resolved. The expired credential has been refreshed, and document retrieval via citations is now functioning as expected. Services have returned to normal operation, and we are continuing to monitor for stability. Documents are failing to load and display on citations https://status.stage.saywhat.tech/incident/868915 Fri, 10 Apr 2026 19:08:00 -0000 https://status.stage.saywhat.tech/incident/868915#42bf07ab351443612afa51157d413a7a03da1b6f7996cac0c2b2f4152150ff8c Standard Status Update Update: We have identified the root cause of the document loading failures as an expired credential associated with our document storage service. This has impacted the ability to retrieve and display documents referenced in citations. Our team is actively working to refresh the credential and restore normal functionality. We will continue to monitor the system closely once the update is applied. Documents are failing to load and display on citations https://status.stage.saywhat.tech/incident/868915 Fri, 10 Apr 2026 19:06:00 -0000 https://status.stage.saywhat.tech/incident/868915#66de48816cb54f74a670f01d39cb93dd0b59cf81da6a96ddfd3f6f134f6bd381 Issue Summary: We are currently experiencing an issue where documents are failing to load properly when accessed via citations. Users attempting to open cited documents are encountering missing content or load failures, preventing them from viewing the referenced material. Impact: This issue affects the reliability and usability of citation-based navigation, limiting users’ ability to validate information and access supporting documents. It may impact workflows that depend on document traceability and source verification. Current Status: The issue has been identified and is under active investigation. Initial analysis suggests a potential problem with document retrieval or rendering in the citation pipeline. Next Steps: Investigate document retrieval and citation resolution pathways Validate storage and access permissions for affected documents Identify any recent changes that may have introduced regressions Implement a fix and monitor for stability Workaround: At this time, there is no confirmed workaround. Users may attempt to access documents directly via their original storage location if available.